Privacy Statement Inntel Hotels
To provide you with all the attention and personal service you deserve, we process your personal data. We value transparency and below we explain what data we process and how we use it.
Which personal data for which purposes
We process data from hotel guests, visitors to our website, suppliers, employees, freelancers, interns, and job applicants. We do not process more personal data than necessary for the purposes listed below.
Personal data we process:
- Contact information such as email address and phone number;
- Information related to a reservation, stay, or visit to a hotel;
- Participation in a loyalty program;
- Information related to the purchase and receipt of products or services;
- Personal characteristics: nationality, passport number with place and date of issue;
- Payment information (payment card number and other card information); authentication information;
- Invoice and account details linked to (mobile) invoicing;
- Guest preferences; marketing and communication preferences;
- Groups the guest was associated with during their stay at our hotels.
Processing in accordance with the General Data Protection Regulation (GDPR)
We comply with the General Data Protection Regulation (GDPR) in our processing. This means that we:
- Specify the purposes for which we process personal data;
- Limit the processing of personal data to what is necessary for those purposes;
- Ask for consent to process data when required;
- Take appropriate security measures to protect your personal data and require the same from third parties processing data on our behalf;
- Provide you with the ability to view, correct, or delete your personal data.
Legal Basis for Processing
We primarily use your personal data for the execution of our services (fulfilling our contract with you), unless you have chosen to provide certain data to us (consent), or there is a legal obligation to process your personal data. Any consent given can always be withdrawn.
Purpose of Processing
We process personal data for the following purposes:
- Making reservations;
- Handling payments;
- Sending our newsletter;
- To contact you if needed to perform our services;
- To inform you of changes to our services and products;
- If you create an account;
- Analyzing statistics and optimizing the website;
- Making camera footage for security against burglary and theft;
- If you apply for positions within Inntel Hotels;
- To comply with laws and regulations.
Sharing Data with Third Parties
We do not share personal data with third parties unless necessary for the execution of the agreement or if we are legally required to do so. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Inntel Hotels remains responsible for these processing activities.
Cookies
Cookies are small text files placed on the visitor’s computer, storing information, including in some cases personal data. We use cookies. Please refer to our cookie policy for more information.
Social Media
Social media buttons on this website are included to share pages via social media networks like X, LinkedIn, Facebook, and Google+. If you click on these buttons, your personal data will be processed by the respective social media network. Please read the privacy policies of X, LinkedIn, Facebook, and Google to understand how these networks handle your personal data.
Proper Security and Retention Period
We take the protection of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you feel that your data is not adequately protected or suspect misuse, please contact us at privacy@inntelhotels.nl.
We do not retain personal data longer than necessary, which means as long as needed to provide the requested services, unless data is required by law to be retained longer.
Accessing, Correcting, or Deleting Personal Data
You have the right to access, correct, block, or delete the personal data we hold about you at any time. You can submit a request via email to: privacy@inntelhotels.nl. We will respond to your request within four weeks, if possible.
Complaints
If you have a complaint about the processing of your personal data, you can contact Inntel Hotels via privacy@inntelhotels.nl. You also have the option to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.
Questions
If you have any questions about our privacy policy, please contact us at: privacy@inntelhotels.nl or by mail:
Contact Information
Inntel Hotels
Attn: Privacy
Capellalaan 131
2132 JM Hoofddorp
Changes
We may change this privacy statement at any time. Changes will be published on the website. We recommend that you regularly review this statement to stay informed about any changes.
Last update: June 26, 2024.
